New Skype features on Facebook give brand advocates greater voice

Skype's release of Skype 5.0 for Windows includes a new Facebook tab that allows users to SMS or call their Facebook friends (even do a 10-caller video group call) right from their Facebook News Feed. This feature could have interesting applications for brand marketers with active Facebook fan communities. 

For example, we might see Facebook friends rallying around one-day deals promoted editorially by Groupon, which offers super-low prices by facilitating group buying online. Since deals are only activated once a minimum quota of buyers has been met, many Groupon users get their friends on board through social networking. Especially hot deals could warrant the extra nudge of a Skype call or SMS. 

Most of Groupon's daily deals are for local restaurants, events, services and retailers, but there's potential for national brands and chains, too. Case in point, GAP recently ran a national one-day Groupon deal that sold nearly half a million "Groupons" valued at more than $11 million.  GAP's Facebook fan page had a role in this success, no doubt, and now with Skype fan endorsements can be even more dynamic. 

For consumer marketers, dovetailing Facebook (for reach), Skype (for advocacy), and Groupon (for high-value, time-sensitive promotion), may be a winning way to leverage fan communities for brand-building, publicizing new products, encouraging trial, or getting momentum behind sales events. 

Abundant social media at NY Fashion Week made everyone an insider

It used to be that NY Fashion Week was for A-listers and industry elite. No more, according to Mashable, which posted about social media’s democratizing affect. For the past six days, from September 9 -16, anyone from anywhere on earth, was able to be a fashion insider via social networks that brought them up close and deep behind the scenes - all for free. 

Back in pre-web days the fashion public waited weeks or even months to see what editors decided to report from the runways. This year NY Fashion Week held nothing back, spewing news and stirring the publicity pot with the help of nimble bloggers, some with VVIP  access, whose simple point, shoot, edit and stream efficiency fed the frenzy. Some designers worked even faster by putting out their own runway photos and video in realtime. 

For me, most notable about NY Fashion Week was the abundant, innovative mix of digital/social media in use: Facebook, Twitter, blogs, mobile, crowdsourcing, live streaming, geo-social, and more. The deluge of content worked to bond fans with designers and with other fans, and surely all the buzz was a huge victory for the fashion business.  During the Great Depression people flocked to movie theaters for a dose of fantasy. For some Fashion Week is a sort of escapism designed to excite and inspire people to get out and shop.